Terms of Service

These Terms of Service (the “Terms”) form a binding agreement between you (the “user”, “you”) and Senithu Software Solutions (“Jotquote”, “we”, “us”, “our”), the operator of the Jotquote service at jotquote.com (the “Service”).

By creating an account, subscribing to a paid plan, or otherwise accessing or using the Service, you confirm that you have read, understood and agree to be bound by these Terms and by our Privacy Policy, which is incorporated by reference. If you do not agree, you must not use the Service.

• “Account” — the account you create to access the Service.
• “Subscription” — a paid plan (Solo, Pro or Agency) billed on a recurring basis.
• “Your Content” — the data you submit, including job descriptions, quotes, client details, photos and audio.
• “AI Output” — the quotes, estimates, proposals and other content generated by the Service using artificial intelligence.
• “Fees” — the charges for a Subscription.

• You must be at least 16 years old and able to form a legally binding contract.
• If you use the Service on behalf of a business, you represent that you are authorised to bind that business to these Terms.
• You agree to provide accurate, current information and to keep it up to date.
• You are responsible for safeguarding your login credentials and for all activity that occurs under your Account. Notify us promptly of any unauthorised use.
• One person or business may not maintain multiple free accounts to circumvent plan limits.

Jotquote is software that helps you create quotes, estimates, proposals and related documents using AI, and to send, track and manage them. Subject to these Terms, we grant you a limited, non-exclusive, non-transferable, revocable licence to use the Service for your own business purposes.

The AI assists you; it does not replace your professional judgement. You are responsible for reviewing and approving every document before you rely on it or send it to a client (see section 11).

We offer a free plan that lets you create a limited number of quotes with no payment card required, so you can fully evaluate the Service before deciding to pay. The free plan may carry feature limits and a “Made with Jotquote” credit on output, and we may change or discontinue it at any time. The free plan is provided “as is” without any warranty.

Paid plans (Solo, Pro and Agency) are subject to the following terms:

• Billing cycle. Subscriptions are offered on a monthly or annual basis and are billed in advance for the period you select.
• Payment processor. Payments are processed by PayPal. By subscribing, you authorise us, through PayPal, to charge your chosen payment method the applicable Fees plus any taxes.
• Automatic renewal. Subscriptions renew automatically at the end of each billing period at the then-current price, unless you cancel before the renewal date. You authorise these recurring charges until you cancel.
• Plan allowances. Each plan includes monthly allowances (for example, a number of quotes and voice-assistant minutes). Usage above your allowance may require an upgrade; allowances do not roll over between periods.
• Price changes. We may change Fees. For existing subscribers, price changes take effect at the next renewal, and we will give reasonable advance notice. Continuing your Subscription after a change means you accept the new price.
• Taxes. Fees are exclusive of taxes unless stated. You are responsible for any applicable sales tax, VAT, GST or similar that may apply to your purchase.
• Failed payments. If a payment fails, we may retry, and we may suspend or downgrade your Account until payment is received. You remain responsible for amounts due.

All Fees are non-refundable. Because we offer a free plan that lets you fully test the Service before you pay, we do not provide refunds, credits or pro-rated refunds for:

• partial billing periods or time remaining after you cancel;
• unused quotes, voice minutes or other plan allowances;
• periods during which you did not use the Service; or
• dissatisfaction with AI Output, which is generated guidance you are responsible for reviewing.

When you cancel, your plan remains active until the end of the current billing period and is not renewed; you will not be charged again. We do not provide refunds for charges already made.

The only exceptions are: (a) where a mandatory consumer-protection law that applies to you requires a refund that cannot be excluded; and (b) genuine duplicate or erroneous charges, which we will correct. To raise an exception, contact jotquote@senithu.lk.

• By you. You may cancel your Subscription at any time from your billing settings. Cancellation stops future renewals; it takes effect at the end of the current billing period (subject to the no-refund policy above).
• By us. We may suspend or terminate your Account, with or without notice, if you breach these Terms, fail to pay, or use the Service in a way that risks harm to us, other users or third parties.
• Effect. On termination, your right to use the Service ends. We may delete your Content after a reasonable period; please export anything you need first.

You agree not to, and not to permit anyone to:

• use the Service for any unlawful, fraudulent or deceptive purpose;
• send spam or use the Service to harass or harm others;
• infringe the intellectual-property or privacy rights of others;
• upload content that is illegal, malicious or contains malware;
• attempt to gain unauthorised access to, disrupt, or overload the Service or its infrastructure;
• reverse-engineer, decompile or copy the Service except as permitted by law;
• resell, sublicense or provide the Service to third parties without our written permission;
• scrape or use automated means to access the Service except via features we provide;
• misuse the AI to generate unlawful, infringing or harmful content.

You retain ownership of Your Content. You grant us a worldwide, non-exclusive, royalty-free licence to host, store, process, transmit and display Your Content solely to operate and provide the Service to you — including sending relevant parts to our AI and infrastructure providers to generate your documents (see our Privacy Policy).

You are responsible for Your Content and for having the rights to submit it, including any client personal data you enter. You confirm you have a lawful basis to provide such data to us.

Prices, scopes, wording and other AI Output are generated estimates and starting points, not professional, legal, financial or tax advice. AI Output may be inaccurate, incomplete or unsuitable for a particular job, and pricing data drawn from the web may be out of date.

You are solely responsible for reviewing, correcting and approving every quote, estimate or proposal before sending it, and for the prices and commitments you make to your clients. We are not a party to any contract between you and your clients.

The Service, including its software, design, branding, templates and content (excluding Your Content), is owned by Senithu Software Solutions or its licensors and is protected by intellectual-property laws. These Terms grant you no rights in our brand, code or materials beyond using the Service as permitted.

The Service relies on third parties, including PayPal (payments), Google (AI), Supabase (database, authentication and storage), Vercel (hosting) and Zoho (email). Your use of features that depend on them is also subject to their terms, and we are not responsible for their acts, omissions or availability.

The Service is provided on an “as is” and “as available” basis, without warranties of any kind, whether express or implied, including any implied warranties of merchantability, fitness for a particular purpose, or non-infringement. We do not warrant that the Service will be uninterrupted, secure or error-free, or that AI Output will be accurate. We may modify, suspend or discontinue features at any time.

To the maximum extent permitted by law:

• we are not liable for any indirect, incidental, special, consequential or punitive losses, or for any loss of profits, revenue, data, goodwill or business, arising from your use of (or inability to use) the Service or from any AI Output; and
• our total aggregate liability for all claims relating to the Service is limited to the amount you paid us in the twelve (12) months before the event giving rise to the claim, or USD 100 if you are on the free plan.

Nothing in these Terms excludes liability that cannot be excluded under applicable law.

You agree to indemnify and hold harmless Senithu Software Solutions and its officers and staff from any claims, damages, liabilities and reasonable costs (including legal fees) arising from Your Content, your use of the Service, your breach of these Terms, or your violation of any law or third-party right.

We may update these Terms as the product and the law evolve. We will revise the “Last updated” date and, for material changes, give notice in the app or by email. Your continued use of the Service after changes take effect constitutes acceptance of the updated Terms.

These Terms are governed by the laws of Sri Lanka, without regard to conflict-of-law rules. You agree to first try to resolve any dispute with us informally by contacting jotquote@senithu.lk. Any dispute that cannot be resolved informally is subject to the courts of Sri Lanka, except where mandatory local law gives you the right to bring proceedings elsewhere.

• Force majeure. We are not liable for failures caused by events beyond our reasonable control.
• Assignment. You may not assign these Terms without our consent; we may assign them in connection with a merger, acquisition or sale of assets.
• Severability. If any provision is held unenforceable, the rest remain in effect.
• Waiver. Failure to enforce a provision is not a waiver of it.
• Entire agreement. These Terms and the Privacy Policy are the entire agreement between you and us regarding the Service.

Questions about these Terms? Contact Senithu Software Solutions at jotquote@senithu.lk.